Privacy Policy

1. Introduction

ActivAI8 (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy describes how we collect, use, disclose, and otherwise process your information when you access or use our website, mobile applications, and related services (collectively, the “Service”).

IMPORTANT: By accessing or using the Service, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree, you must not use the Service.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us:

• Name, email address, phone number
• Account credentials (encrypted passwords)
• Billing and payment information (processed by third-party providers; we do not store full payment card details)
• Profile information (certifications, experience, biography)

2.2 Health and Fitness Data (Sensitive Data)

You may voluntarily provide sensitive personal data, including:

• Body measurements and biometric data
• Training, performance, and fitness history
• Nutrition logs and dietary preferences
• Progress photos and videos
• Health conditions, injuries, and fitness goals

IMPORTANT: This data may be considered “sensitive personal information” under applicable laws. By providing such data, you explicitly consent to its processing.

NO MEDICAL ADVICE: The Service is not a medical provider. Information processed is not intended for diagnosis, treatment, or medical advice.

2.3 Usage and Technical Data

We automatically collect:

• IP address, browser type, device identifiers
• Log data and interaction data
• Session data and usage analytics
• Communications transmitted through the platform

2.4 Cookies and Tracking Technologies

We use cookies, pixels, SDKs, and similar technologies. See Section 10 for more details.

3. Legal Bases for Processing (GDPR/Global Compliance)

Where applicable, we process personal data under the following legal bases:

• Performance of a contract
• Legitimate business interests
• Consent (especially for sensitive data and marketing)
• Legal obligations

4. How We Use Your Information

We use your information for the following purposes:

• Provide, operate, and maintain the Service
• Personalize training, coaching, and recommendations
• Improve AI models, algorithms, and platform performance
• Facilitate communication between users
• Process transactions and manage subscriptions
• Detect fraud, abuse, and security incidents
• Comply with legal obligations
• Enforce our Terms of Service

AI TRAINING DISCLOSURE: You acknowledge that anonymized and aggregated data may be used to train and improve machine learning models.

5. Information Sharing and Disclosure

We may disclose your information in the following circumstances:

5.1 User-Directed Sharing

Information you choose to share (e.g., with coaches or clients) will be visible to those parties.

5.2 Service Providers

We share data with vendors providing services such as:

• Cloud hosting
• Payments
• Analytics
• Customer support

These providers are contractually obligated to protect your data.

5.3 Legal and Safety

We may disclose data:

• To comply with legal obligations
• To respond to lawful requests
• To protect rights, safety, or property
• To prevent fraud or abuse

These providers are contractually obligated to protect your data.

5.4 Business Transfers

In connection with mergers, acquisitions, financing, or sale of assets, your data may be transferred.

5.5 Aggregated / De-Identified Data

We may use and share anonymized or aggregated data without restriction.

NO SALE OF PERSONAL DATA: We do not sell personal data as traditionally defined. However, some data sharing may be considered a “sale” or “sharing” under certain laws (e.g., CPRA).

6. Data Security

We implement commercially reasonable safeguards, including:

• Encryption in transit and at rest (where applicable)
• Access controls and authentication measures
• Monitoring and security testing

DISCLAIMER: No system is completely secure. We do not guarantee absolute security and disclaim liability for unauthorized access beyond our reasonable control.

7. Data Retention

We retain data:

• As long as necessary to provide the Service
• To comply with legal obligations
• For dispute resolution and enforcement

We may retain anonymized data indefinitely.

8. Your Privacy Rights

Depending on your jurisdiction (e.g., GDPR, CCPA/CPRA), you may have rights to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Restrict or object to processing
• Data portability
• Withdraw consent

California Rights (CPRA)

California residents may:

• Request disclosure of categories of data collected
• Request deletion
• Opt out of “sale” or “sharing”
• Limit use of sensitive personal information

Exercising Rights

Submit requests to: admin@activai8.com, or use:

• Delete your ActivAI8 account
• Delete data while keeping your account

We may verify your identity before fulfilling requests. Verified deletion requests are typically completed within 30 days.

9. International Data Transfers

Your data may be transferred to jurisdictions with different laws.

We rely on safeguards such as:

• Standard Contractual Clauses (SCCs)
• Data Processing Agreements

10. Cookies and Tracking Technologies

We use:

• Essential cookies (required)
• Analytics cookies
• Functional cookies
• Advertising/targeting cookies

You can manage preferences via browser settings or cookie banners.

DO NOT TRACK: We do not currently respond to “Do Not Track” signals.

11. Third-Party Services and Links

The Service may contain links to third-party websites or integrate third-party tools.

We are not responsible for their privacy practices. Use of such services is at your own risk.

12. Children’s Privacy

The Service is not intended for users under 18.

We do not knowingly collect data from children under 13. If discovered, we will delete such data.

Parents/guardians are responsible for supervising minors’ use.